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91%

of Salesforce customers who report “very high”return on investment also have a Center of Excellence.

ABOUT US

We are an independent  Salesforce Customer Success Company

We help you unlock Salesforce’s full potential with expert guidance. We optimize your Salesforce experience for efficiency and growth and provide tailored solutions to maximize your success with Salesforce, and make the most of your investment.

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PROMISE AND SERVICES

Avoid Salesforce headaches is the promise. Ride the success wave is the goal.

Salesforce Audit & Strategic Roadmap

82 %

Lack aligned Salesforce roadmap

29 %

Boost in business impact

We conduct a comprehensive audit of your Salesforce ecosystem, identify bottlenecks and misuses, and deliver a clear, actionable roadmap with business impact milestones.

Salesforce Center of Excellence

3.1 x

More projects delivered on time

22 %

Lower total Salesforce cost

We help you structure and operate a real Salesforce Center of Excellence — with governance, talent placement, KPIs, and continuous coaching from Blue Wave.

Data & AI Governance for Salesforce

85 %

AI projects fail from bad data

70 %

Lack formal AI governance

We establish robust, ethical governance around Salesforce data and AI — from data quality baselines to Agentforce integration policies.

OUR MISSION

We help customers regain control over their investments, optimize costs, and reach success

Every Salesforce customer needs to focus on optimizing their return on investment. The best way to achieve this is by working with an independent company that has no vested interest in Salesforce itself or any system integrator. At Blue Wave, our only priority is ensuring that you get the most value from your Salesforce investment, with unbiased expertise and a strategy tailored to your needs.

Salesforce Customer Success

The Numbers

25%

of Salesforce spending could be reallocated to higher-value initiatives by streamlining usage and renegotiating contracts.

30%

are the cost savings that can be achieved by optimizing licensing, eliminating hidden costs, and ensuring proper subscription management.

75%

of customers struggle to determine whether they are fully utilizing their Salesforce licenses. Many pay for features they barely or never use.

60%

of Salesforce customers find the pricing structure overly complex, making it difficult to align with their actual business growth.

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"Let's catch the wave of success in a sea of possibilities."

Jerome Schumacher, Founder.

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